From scheduling appointments to preliminary consultations, our U.S.-based virtual receptionists will handle your calls and chats courteously and professionally so you can focus on your patients.
As a passionate doctor or nurse, you treat every patient with compassion and care. However, doctors’ offices often struggle when it comes to attending calls, whether it is an appointment request, a medication refill inquiry, a sick patient concern, or resolving a billing issue. Unfortunately, people hate being put on hold when they call the doctor and expect their calls to be attended to as soon as possible.
This is where RepsOne’s virtual receptionists can help!
We understand that you aim to provide clear, effective, and compassionate communication to your patients and clients. When you work with us, we ensure every call or live chat is attended to within just 10 seconds. Furthermore, our professionally trained personnel conduct a preliminary consultation and ensure that the patient or client information is transferred to the correct team. In this way, you can focus on what you do best: delivering quality care to your patients!
Our virtual healthcare receptionist service ensures that every patient receives the same compassionate & professional response, 24/7, 365 days a year.
Choose the appropriate emergency call handling service for your office, and never miss an emergency call again.
With each incoming call, we ensure accuracy. There is no room for error in healthcare or the medical industry, and we have a +98% on-call or chat communication accuracy, so patient calls are linked to the proper on-call practitioner.
Our virtual medical receptionists respond to your calls, provide accurate information, and securely record patient messages around the clock.
By utilizing human-powered live chat, a virtual medical receptionist communicates with patients and caregivers quicker and more accurately, converting your website visitors into delighted patients.
There are no startup fees, hidden expenditures, or long-term commitments. Pricing is clear and simple to grasp. There is also a free trial to sign up for now.
Our virtual healthcare receptionist service ensures that every patient receives the same compassionate & professional response, 24/7, 365 days a year.
Choose the appropriate emergency call handling service for your office, and never miss an emergency call again.
With each incoming call, we ensure accuracy. There is no room for error in healthcare or the medical industry, and we have a +98% on-call or chat communication accuracy, so patient calls are linked to the proper on-call practitioner.
Our virtual medical receptionists respond to your calls, provide accurate information, and securely record patient messages around the clock.
By utilizing human-powered live chat, a virtual medical receptionist communicates with patients and caregivers quicker and more accurately, converting your website visitors into delighted patients.
There are no startup fees, hidden expenditures, or long-term commitments. Pricing is clear and simple to grasp. There is also a free trial to sign up for now.
“I’ve been working with RepsOne for several years, and their 24-hour chat assistance has increased the value of my website and seasonal marketing. I can observe the chat interactions in real-time and reply to hot leads right away to get their queries answered. The experience has been a game changer for my company, and their service support team is always fast to answer.”
“RepsOne has been a fantastic partner. They have proved a lot of professionalism. Our revenue has increased greatly after launching services with them. Highly Recommended.”
“I’ve had several comments from colleagues who have contacted my office and spoken with one of RepsOne’s receptionists. Their service is one of the finest investments I’ve made in my organization.”
“As a small firm, having RepsOne answer, screen, and send my calls to wherever I happen to be has been useful. I regard this virtual receptionist crew to be a part of my own.”
“I joined up after the free trial period. RepsOne is incredibly professional, and we never miss a new patient call, while providing superior service to our existing patients. Highly recommended your company.”
“Best value for money
I have been using RepsOne for 3 years and their service in terms of value is exceptional. Totally worth it! They have done a great job in converting leads. Their teamwork is flawless and most importantly, they have real human beings online alwaysss!”
“RepsOne has done an amazing job for my real estate business. I would like to thank you for taking good care of my customer and making our live chat a great success.”
“We use RepsOne receptionist services, and they perform an excellent job for us. Our interactions with the RepsOne staff have always been pleasant. They’ve always been simple to deal with when I need to update or reroute something. The service has gone quite well and has undoubtedly helped us. RepsOne connects with various integrations, which I appreciate and we are better able to conduct other work knowing that the calls and chats are being handled. I wholeheartedly recommend RepsOne.”
A: All phone calls and live chats from your patients will be addressed by our friendly virtual receptionists, who are professionally trained in healthcare and work in distraction-free surroundings. Our employees are our most valuable asset, and they will soon be yours!
A: We are here to provide effective solutions for your healthcare business and your patients, whether you are a single practitioner or manage a growing practice. RepsOne is here to assist you whenever and however you need us, regardless of the scale of your organization or your ambitions.
Want real people to handle your business? Then connect with us today! Fill out the form on the right and get in touch.
We are excited to hear from you.