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Effectively Communicate with Patients & Clients 24/7, 365 Days a Year.

From scheduling appointments to preliminary consultations, our U.S.-based virtual receptionists will handle your calls and chats courteously and professionally so you can focus on your patients.

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How it Works

As a passionate doctor or nurse, you treat every patient with compassion and care. However, doctors’ offices often struggle when it comes to attending calls, whether it is an appointment request, a medication refill inquiry, a sick patient concern, or resolving a billing issue. Unfortunately, people hate being put on hold when they call the doctor and expect their calls to be attended to as soon as possible.

This is where RepsOne’s virtual receptionists can help!

We understand that you aim to provide clear, effective, and compassionate communication to your patients and clients. When you work with us, we ensure every call or live chat is attended to within just 10 seconds. Furthermore, our professionally trained personnel conduct a preliminary consultation and ensure that the patient or client information is transferred to the correct team. In this way, you can focus on what you do best: delivering quality care to your patients!

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Why Choose RepsOne for Your Healthcare Business?

Health-1

24-hour medical
reception

Our virtual healthcare receptionist service ensures that every patient receives the same compassionate & professional response, 24/7, 365 days a year.

Health-2

We handle all
critical calls

Choose the appropriate emergency call handling service for your office, and never miss an emergency call again.

Health-3

We provide
accurate resolutions

With each incoming call, we ensure accuracy. There is no room for error in healthcare or the medical industry, and we have a +98% on-call or chat communication accuracy, so patient calls are linked to the proper on-call practitioner.

Health-4

We provide an after-
hours receptionist

Our virtual medical receptionists respond to your calls, provide accurate information, and securely record patient messages around the clock.

Health-5

We leverage human-
based live chat

By utilizing human-powered live chat, a virtual medical receptionist communicates with patients and caregivers quicker and more accurately, converting your website visitors into delighted patients.

simple setup (1)

Simple
setup

There are no startup fees, hidden expenditures, or long-term commitments. Pricing is clear and simple to grasp. There is also a free trial to sign up for now.

Why Choose RepsOne for Your Healthcare Business?

Health-1

24-hour medical
reception

Our virtual healthcare receptionist service ensures that every patient receives the same compassionate & professional response, 24/7, 365 days a year.

Health-2

We handle all
critical calls

Choose the appropriate emergency call handling service for your office, and never miss an emergency call again.

Health-3

We provide accurate
resolutions

With each incoming call, we ensure accuracy. There is no room for error in healthcare or the medical industry, and we have a +98% on-call or chat communication accuracy, so patient calls are linked to the proper on-call practitioner.

Health-4

We provide an after-hours receptionist

Our virtual medical receptionists respond to your calls, provide accurate information, and securely record patient messages around the clock.

Health-5

We leverage human-based live chat

By utilizing human-powered live chat, a virtual medical receptionist communicates with patients and caregivers quicker and more accurately, converting your website visitors into delighted patients.

simple setup (1)

Simple
setup

There are no startup fees, hidden expenditures, or long-term commitments. Pricing is clear and simple to grasp. There is also a free trial to sign up for now.

Reviews

Frequently Asked Questions:

A: All phone calls and live chats from your patients will be addressed by our friendly virtual receptionists, who are professionally trained in healthcare and work in distraction-free surroundings. Our employees are our most valuable asset, and they will soon be yours!

A: We are here to provide effective solutions for your healthcare business and your patients, whether you are a single practitioner or manage a growing practice. RepsOne is here to assist you whenever and however you need us, regardless of the scale of your organization or your ambitions.

Let’s manage together

Want real people to handle your business? Then connect with us today! Fill out the form on the right and get in touch.

We are excited to hear from you.

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